Contact information
Contact Information
Last Updated: August 2026
At Huxley & Rose (commercially operated under FF COMMERCE LTD), we are dedicated to serving our UK shoppers with exceptional customer support. If you have any questions regarding your order, sizing, delivery tracking, or return requests, please get in touch with our customer care team using the information below.
Customer Care
Support Email:
info@huxleyrose.com
We aim to respond to all inquiries within 24–48 business hours. Please include your order number for faster assistance.
Support Hours
Monday – Friday: 9:00 AM – 5:00 PM (GMT)
Saturday & Sunday: Closed
Important Notice Regarding Returns
Our registered head office in Covent Garden, London is an administrative office only and cannot accept physical returns.
All consumer returns must be pre-authorized by contacting customer support at info@huxleyrose.com. Once approved, you will receive complete return instructions for our dedicated UK return forwarding facility in Bristol.
Corporate Profile & Addresses
Brand Name: Huxley & Rose
Operating Legal Entity: FF COMMERCE LTD
Companies House Number: 17398899
Registered Administrative HQ
FF COMMERCE LTD
71–75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom
(Administrative office — Not a return address)
UK Return Forwarding Address
Huxley & Rose UK Returns
122 Pen Park Road
Bristol, Avon BS10 6BP
United Kingdom
(Pre-authorization required via support)
© 2026 Huxley & Rose | All Rights Reserved